With the increasing use of mobile IT devices in the personal sphere, employees and businesses now expect mobile apps that help move the core business transactions forward. With many department managers in enterprises no longer willing to wait for the IT department to roll out products, there has been a greater commercialization of IT. This, however, has risks associated with it.
For instance, if a department head decided that they need a common space from which the entire team can access crucial documents, they are quite likely to rent cloud space in a commercial service. However, there is risk of the company’s data being accessed by rivals.
A New Page
Apart from the commercialization of IT, another trend that has been gaining momentum in the mobile space is the use of free or low-cost apps by enterprises to help perform crucial business tasks. While at first glance it appears as if the enterprise benefits from the use of free apps that are readily available, in the long run the enterprise could end up losing money.
A Quick Check should be in Order
When an enterprise uses a free or low cost mobile app, the security of the data is not assured. Also, if there is a glitch in the app crucial data could be lost or take time to be accessed. This can mean loss of business if there is no redundancy to protect the service. Before an enterprise decides to use a free or low cost mobile app, they are better off if they consult with their IT department about security and integration issues.
Another way in which free or low cost apps end up costing an enterprise is in the implementation and consultation charges that the app producer requires before the mobile app is customized for a particular business. Many of the mobile app developers make almost 80 percent of their revenues from implementation and consultation fees. Moreover, the time taken for customization is often long – as much as a year. An enterprise should factor in these costs – both monetary and time – before deciding on using a free or low cost mobile app.
One way in which enterprises can evaluate the real cost of a mobile app is to consider the total cost of ownership instead of just the purchase fee.
When enterprises look for mobile apps, they want those that prioritize the needs of the end user that gets the real work of the enterprise done. Also, the end users should be able to change apps to reflect the current needs of the business. Moreover, new apps need to be deployed quickly and be device independent. This is because end users have their preferences about mobile devices with some using iOS, others Android, and yet others Microsoft products. When an enterprise is looking at new mobile apps it needs to keep these requirements of end users in mind to ensure that employees can focus on their work without being hampered by slow implementation of IT or delays in the rollout and integration of new apps.